Last updated: 2 November 2026
Project advances
Advance payments cover discovery, planning and resources reserved for your project. If you cancel before work begins, the advance is refundable minus any costs already incurred. Once work has started, advances are not refundable.
Milestone payments
Milestone payments are for work already delivered and approved, and are not refundable. If a project is cancelled midway, you pay for work completed up to that point and receive those deliverables.
Monthly contracts
Maintenance, support and dedicated team contracts can be cancelled with the notice period stated in your agreement. Fees for the current billing period are not refunded.
Third-party costs
Domains, hosting, licences, ad spend and other third-party purchases made on your behalf are non-refundable once purchased.
How to request a refund
Email contact@bluefort.in with your invoice number and reason. Approved refunds are processed to the original payment method within 7–14 working days.
Contact
Questions about this policy can be sent to contact@bluefort.in.